AI for Clinics — Arabic Voice Agents, WhatsApp Booking & Medical Scribe

During peak hours the same person handles the front desk and the phone, so new-patient calls ring out — every missed call is likely a booking your competitor gets. Patients calling after 9pm or on Fridays get nothing; voicemail is culturally dead in Egypt and the GCC, so they just call the next clinic on Google Maps. No-shows eat the schedule because reminders are manual phone calls staff skip on busy days, and your WhatsApp is chaos — bookings, reports, and price questions piling up while staff answer hours later with no record of who was never answered.

Sell the voice + WhatsApp bundle first, attach the analytics dashboard to every deal, and introduce the medical scribe only once scheduling is live and proven.

A Cairo derma clinic pilot: Arabic voice agent on the existing number, booking into the clinic calendar, WhatsApp confirmations, and a weekly dashboard — measured by missed-call recovery rate, appointments booked, and after-hours booking share. A Riyadh dental chain pilot: WhatsApp reminders (48h + 3h) and a 6-month recall campaign — measured by no-show rate delta and reactivation rate. We never publish invented numbers; every pilot is instrumented from day one and the report becomes the case study after client sign-off.

Saudi Arabia: PDPL applies to patient data, and our scheduling-only scope avoids SFDA medical-device classification. UAE: health data can be hosted regionally, and the agent stays out of clinical records — appointments and contact data only. Egypt is our proving ground: Law 151/2020 compliance, EGP pricing, and where we run our first instrumented pilots. Across every market: scheduling, reminders, and FAQ only — never diagnosis, triage, or treatment advice.