DineEase — Guest Dining Reservations & QR Menus for Hotels
In-stay dining software for hotels: guests verify their room, browse restaurants and menus, book a table, and get a QR confirmation. Bilingual EN/AR with RTL.
A WhatsApp ordering agent turns screenshots and voice notes into structured orders in your POS, while an Arabic voice agent answers your reservation line during rush and after hours. Every month you see orders captured, calls answered, and commission saved — in numbers.
Order capture & guest communication only · works with Foodics · Arabic dialect and Arabizi handling before go-live
The phone rings through the whole Thursday-night rush and nobody answers — every unanswered call is a table or an order that goes to the restaurant next door. Meanwhile your WhatsApp is 40 unread messages, voice notes, and menu screenshots, because customers order by sending a screenshot and a voice note in dialect at 11pm, and a cashier retypes it into the POS between customers — late, wrong, or never. Delivery apps take a cut of every order and keep your customers' numbers, so the platform — not you — owns the customer relationship and the reorder moment. Staff answer the same ten questions two hundred times a day — hours, delivery zones, "هل عندكم توصيل؟", prices, parking, party bookings — while paying customers wait. Reserved tables sit empty on your busiest nights because nobody has time to call and confirm every booking, Ramadan iftar demand breaks the operation every year while staffing stays flat, and if you run three branches you have zero visibility into which one loses the most orders. Regulars disappear and you only notice months later, because no system flags a weekly customer who quietly stopped ordering.
Sell WhatsApp ordering, voice reservations, and confirmations as the entry bundle, always attach the Foodics integration where the client runs Foodics, put the branch dashboard on every deal, and introduce reorder campaigns and seasonal surge mode once the entry bundle is generating message history.
Menu with photos → cart → payment link or cash on delivery → structured order pushed to your POS.
High impact · 1-3 months payback
Answers the reservation/order line in Gulf and Egyptian dialects during peak hours and after close, books tables and takes phone orders.
High impact · 1-2 months payback
WhatsApp confirm/reschedule flows and afternoon re-confirmation passes that protect peak-night revenue.
Medium-high impact · 1-2 months
A WhatsApp channel that reduces aggregator dependence and keeps the customer data and reorder moment with you.
High impact · 2-4 months payback
Orders pushed structured into Foodics with menu and price sync — the enabler that makes the ordering agent operational.
Enabler · bundled with ordering agent
Opt-in WhatsApp campaigns for dormant regulars and weekly offers that compound repeat revenue.
Medium-high impact · 2-3 months
Iftar pre-order flows and extended-hours coverage for Ramadan, National Day, and Eid demand spikes.
High seasonal impact · ready within the season
Answer rate, response time, and direct-order share per branch — the invoice-justifying report attached to every deal.
Medium impact · immediate reporting
A Riyadh burger brand pilot (2 branches, on Foodics): a WhatsApp ordering agent handling the Arabic/English menu with dialect and Arabizi handling, orders injected directly into Foodics, and a per-branch dashboard — measured by order-capture rate, response time before vs. after, and direct-order share against aggregator orders. A Dubai casual-dining pilot: an Arabic/English voice agent on the existing reservation line with WhatsApp confirmations and afternoon re-confirmation — measured by answer rate, reservations booked, and the no-show rate delta. A Cairo cloud-kitchen pilot (3 virtual brands): opt-in WhatsApp win-back campaigns for dormant customers — measured by reactivation rate and campaign revenue per send. We never publish invented numbers; every pilot is instrumented from day one and the report becomes the case study only after client sign-off.
Foodics is the dominant Saudi-origin restaurant POS across the region, so native Foodics integration — order injection and menu sync — is our default build for Saudi and Gulf restaurants; other POS and kitchen-display systems are supported through the same integration layer, with compatibility confirmed before you sign anything. Saudi Arabia: PDPL requires consent for marketing messages, so opt-in and easy opt-out are built into every campaign; ZATCA e-invoicing and SFDA/municipal food licensing stay the operator's domain, and our scope is order capture and guest communication only. UAE: UAE data-protection law governs customer data and marketing consent, VAT invoicing remains the POS's job, and USD pricing applies. Egypt is our proving ground: Law 151/2020 compliance, USD pricing on all pages, and where we run our first instrumented pilots. Across every market, WhatsApp Business API rules apply — verified business, approved templates, no unsolicited bulk messaging — and we decline gray-zone blasting outright; food-safety, labeling, and licensing advice are never part of what the agent does.
WhatsApp AI agents that answer in your customer's dialect, capture orders, and recover carts — from $199/mo with a monthly revenue report.
From $199/mo + setup from $490Arabic voice AI receptionist that answers clinic calls in your patient's dialect, books appointments, and sends confirmations. From $149/mo per line.
From $149/mo per line, $0 setup; custom enterpriseFixed-scope LLM integration services from $2,400: RAG on your docs, OpenAI/Claude API features, agent workflows — every delivery includes an eval report.
From $2,400 fixed-scopeFixed-scope n8n + LLM process automation for Gulf companies: from $1,900 per workflow, instrumented for hours saved, ops retainer from $490/mo.
Builds from $1,900 + ops retainer from $490/moIn-stay dining software for hotels: guests verify their room, browse restaurants and menus, book a table, and get a QR confirmation. Bilingual EN/AR with RTL.
Yes — the entire order happens inside the WhatsApp chat your customers already use daily; penetration exceeds 90% in Saudi Arabia and the UAE. The agent sends your menu with photos and prices, takes the order in Arabic or English — including Gulf and Egyptian dialects, Arabizi, and voice notes — confirms items and address, then sends a payment link or marks cash on delivery. No app download, no account creation. The order lands in your POS structured, not as a screenshot someone retypes.
Yes — Foodics integration is our default build for Saudi and Gulf restaurants: orders are injected directly into your Foodics POS and your menu and prices stay in sync, so the kitchen workflow does not change. Foodics is the region's dominant restaurant POS, which is exactly why we engineered for it first. Running another POS or a kitchen-display system? Our integrations team scopes it in the first call, and we confirm compatibility before you sign anything.
By giving regulars a direct WhatsApp channel to reorder from you for a flat monthly fee — from $199 per month — instead of a commission on every order. Aggregators charge a cut on every order and keep your customers' data. The agent remembers past orders, sends your opt-in offers, and pushes orders straight to your POS, so economics improve with each order that shifts to the direct channel. The monthly report shows your direct-order share and estimated commission savings, so you see the shift in numbers.
Yes. The agent answers your existing reservation number in Arabic — understanding Gulf and Egyptian dialects — and in English, and follows callers who switch mid-sentence. It checks availability, books the table, sends a WhatsApp confirmation, and runs an afternoon re-confirmation pass that cuts no-shows on peak nights. It covers the calls your team physically cannot take during service and everything after close. Large-group events, catering, and complaints are handed to a human with the full context — by design, not as a failure mode.
It hands over to your staff — by design. The agent answers only from your approved menu, prices, hours, and policies; it never guesses about allergens, ingredients, or availability. Anything outside scope — a complaint, a catering request, an allergen question you haven't documented — escalates to a human with the full conversation attached, and the customer is told a person is taking over. Every escalation is logged, and recurring gaps get added to the knowledge base in the monthly ops review included in your retainer.
Two to three weeks for a standard launch, from $199 per month with a $490 setup for the WhatsApp Starter tier and from $149 per month per line with $0 setup for voice. Week one: menu structuring, order and reservation flows, tone-of-voice in your dialect. Week two: Foodics and payment-link integration, dialect and edge-case testing. Week three: soft launch on a limited menu, then full cutover. Meta's WhatsApp Business verification runs in parallel and needs your valid commercial registration — we handle the submission. Launch is from $400 per month; every tier includes monitoring and the monthly performance report.
Yes, when it is built the right way. We only deploy through the official WhatsApp Business API with a verified business and approved message templates, respecting the customer-service window and never sending unsolicited bulk messages. We decline any request for gray-zone blasting outright — it violates Meta's policy and would put your number at risk. Every campaign we run for restaurants uses opt-in language and an easy opt-out, which also keeps you aligned with PDPL-style consent rules across the region.