The WhatsApp Commerce Audit — Free, Async, a Scorecard Back in 3 Business Days
Share how your WhatsApp Business or Instagram storefront handles orders today, and we'll send back a 10-point scorecard — as a short Arabic-language video walkthrough plus a one-page PDF — covering response time, after-hours coverage, catalog linkage, cart recovery, payment links, Arabic quality, template compliance, human handoff, measurement, and opt-in hygiene.
The 10 points we score
Response time
How fast a real order gets a first reply.
After-hours coverage
What happens to messages sent overnight or on Fridays.
Catalog linkage
Whether product links and prices are current and easy to share.
Cart recovery
Whether abandoned carts get a follow-up message at all.
Payment links
How orders actually get paid for, and how many steps it takes.
Arabic quality
Dialect fit and tone, not machine-translated phrasing.
Template compliance
Whether messaging follows WhatsApp's own template and window rules.
Human handoff
How a frustrated or complex customer reaches a real person.
Measurement
Whether you can see response rate, conversion, and missed messages at all.
Opt-in hygiene
Whether your contact list and consent handling stay compliant as you scale.
Who this is for
This audit is for businesses with a live WhatsApp Business, Salla, Zid, or Instagram storefront already handling roughly 100 or more conversations a month (a self-reported estimate is fine). If you're below that volume, our Message Templates Pack is a better free starting point — practical WhatsApp templates you can use immediately, no audit needed.
How it works
Message us on WhatsApp and describe (or screen-record) how a typical order flows today: how a customer finds you, how they order, and how they pay. Within 3 business days you get back a short Arabic-language video walkthrough of your scorecard plus a one-page PDF summary — specific, plain-language, and yours to act on with any team, including your own.